Shipping policy

Forest Found Bakery Shipping Policy

Last updated: October 3, 2026

Order processing and shipping schedule

Order processing is the time needed to prepare and pack your order before it is handed to the carrier. Our processing time is 2-3 days, this may change dependent on holidays. Carrier transit time begins after the carrier receives your package and is separate from processing time.

Our perishable cookies and baked items ship on time, usually the third day of which you have placed your order. We make sure the package arrives no later than 4 days after we mark your order as fulfilled, ensuring quality and taste with your order.

Freshness and packaging

We package baked goods using sealed plastic bags and store them in a tied box to ensure your cookies will not break or find themselves lost during their journey. Upon arrival, we push you to refrigerate them or freezing if you do not plan on consuming once they arrive. If you like your cookies fresh from the oven, we recommend microwaving!

Eligible destinations

We ship strictly to U.S territories for the time being. We do have a few exceptions to that and may be able to make a further trip for these cookied work, but we urge you to message us first before placing that order.

Shipping rates and delivery expectations

Shipping charges are 5.00 which are applied at checkout, trusting our customers to use the shipping method upon checkout. Unless expressly confirmed otherwise, delivery estimates are not guaranteed arrival dates. Allow for both order processing and carrier transit when planning your purchase.

Tracking

Shipping confirmations and tracking details are provided by email. If you wish to be messaged instead, feel free to reach out after placing that order. We typically notify customers with whatever contact they provide.

Shipping addresses and changes

Please check your delivery address carefully before placing your order. If you need to correct an address, contact us promptly through teyanguerra@gmail.com. If your order has already been marked as fulfilled, it may be harder for us to make that change, but we will still try our best.

Weather, carrier delays, and delivery condition

Severe weather, high temperatures, holidays, and carrier disruptions can affect shipment timing and the condition of perishable items. Customers will be notified by email or SMS if the weather interferes with their cookie delivery/shipment. If your package is delayed, missing, damaged, or arrives in an unexpected condition, contact us: teyanguerra@gmail.com.